Shipping policy

When will my order be shipped?

All our items are made-to-order with careful attention to detail. We strive to ship your order within 3-4 business days from the date of purchase. Please note that the actual shipping date may vary based on our production and fulfilment capabilities. Rest assured, we are committed to ensuring the quality of your purchase, and we appreciate your patience as we work diligently to deliver a product that meets our high standards.

 

How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking details to monitor its journey to your doorstep. If you have any specific concerns or requests regarding the shipping timeline, feel free to reach out to our customer support team, and we'll be happy to assist you.

 

Do you ship internationally?

Yes, we do. We offer international shipping to bring our products to customers around the globe.

 

What if my package is lost or delayed?

In the rare event that your parcel is lost or experiences an unexpected delay, we're here to assist you. If you notice any unusual delays beyond the estimated delivery time, please contact us, providing your order number and details. We will initiate an investigation with the shipping carrier to locate your package promptly.

 

Can I change my shipping address after placing the order?

If you need to make changes to the contact information or shipping address entered during checkout, please email to hello@cuunofficial.com as soon as possible after placing your order for assistance.